Refund policy

 

When making a purchase with Southern Lee Boutique you acknowledge that you have read, understand, and accept the terms and conditions of our store as well as have read and understand our return policy.

Customer Service is our PRIORITY! Please feel free to contact us via email with any question or issues. southerleeboutique@yahoo.com

 

REFUNDS: 

IMPORTANT: Once an item has been "purchased" no refund will be issed Southern Lee Boutique offers store credit ONLY, even if the item / items have not been shipped.

SALES & RETURNS:

Processing time is 2-3 business days for your item(s) to be shipped (regardless of shipping method selected)

**We are happy to accommodate special occasions so long as we are notified (via telephone, text, or email) as soon as your order is placed.**

As soon as your items are in the possession of USPS, shipping time is in there hands. Contact your local post office with any questions!

Returns/ exchanges must be made returned back to us within 7 days upon delivery to you (unlessotherwise approved by Southern Lee Boutique)

Items discounted 15% or more are Final Sale.

Closeout Sale items such as Black Friday Sale items are FINAL SALE

We DO NOT price match 

Sale items are FINAL SALE

Pre-orders and custom orders are all FINAL SALE

Additional final sale items: intimates, sandals, moccasins, bralettes, car scents, jewelry, purses and bags, any and all accessories, seosonal items (tees included).

You the buyer are responsible for ordering the correct amount of items as well as size.

Your return will only be accepted with tags on, non washed nor worn, no animal hair and MUST BE in the condition it was received. If we receive your return and your item has been washed or worn it will not be accepted & returned at buyers cost.

-Before shipping your return please email us at southernleeboutique@yahoo.com for further instructions

Defective items or incorrect items received: must be reported to southernleeboutique@yahoo.com with photo and claimed defective within 2 days of receiving (marked delivered) or defect becomes considered wear & tear and wrong item delivered becomes yours to keep.

Clothing color may have a slightly different color then picture due to lighting.

EXCHANGE FOR SIZE: Please note that out inventory goes fast, and items may not be in stock for exchange if you want a different size.